The questions everyone asks. Straight answers.

Cost, design, timing, materials. Where the honest answer depends on your home, we say so, and tell you exactly what decides it.

About Cabchen

Where is Cabchen based and which areas do you cover?
We have two showrooms: Iramanis (Jalan Lintas, Kota Kinabalu) and Penampang (Villa Tropikana, Jalan Pintas Penampang). We work on homes around Kota Kinabalu and greater Sabah. Tell us where you are in the planner and we will confirm we can cover your project.
Do you only do kitchens?
Not at all. We design and build kitchens, custom cabinetry and furniture (wardrobes, TV walls, display cabinets), bathrooms and whole-home renovations. We also sell appliances and fittings, with after-sales support.
Can I see real projects or visit you?
Please do. Browse real Cabchen projects on the Projects page, or visit our Iramanis or Penampang showroom to see finishes and Fotile appliances in person. Showrooms open Monday to Saturday, 9am to 5:30pm, and Sunday, 10am to 5pm.
Do you offer warranties?
Yes. Your cabinet body and doors are covered for 3 years and our installation for 12 months from handover, and bathroom waterproofing workmanship for 2 years. Branded hinges and runners carry their maker's warranty, worktops follow the stone brand's warranty, and Fotile appliances carry Fotile Malaysia's warranty. It is all written into your quotation.
Is Cabchen a registered company?
Yes. Cabchen is the brand of Prestige Empire Homes Sdn Bhd (202501049579 (1650987-P)), formerly Mega Solution.
How do I start?
Tap Plan my renovation and answer a few questions in about two minutes, or message us on WhatsApp at +60 17-262 3868. A real person from our team replies.
Can I visit a showroom without an appointment?
Yes, just walk in during opening hours: Monday to Saturday, 9am to 5:30pm, and Sunday, 10am to 5pm, at Iramanis or Penampang. A quick WhatsApp first means the right person is there to walk you through.

Cost and quotations

How much does a kitchen or cabinet renovation cost?
Kitchen cabinets start from RM200 per foot run for a bottom cabinet in melamine, with quartz worktops from RM180 per foot run. Wardrobes start from RM400 per foot run and bathrooms from RM10,000. Your real number depends on size, layout, board and door finish, worktop and appliances, so we measure for free and give you a written quotation before you commit.
Can I get a price from the website?
You can get a starting point. Our starting prices are on the Services page, and the planner lets you share your budget range so we come prepared. The exact price needs your measurements and material choices, so it comes in your written quotation after the free site visit.
Is the consultation free?
Yes. The consultation and the site visit to measure are free, with no obligation. You get your layout, 3D visuals and a written quotation to think over in your own time.
Do I pay a deposit, and how is payment scheduled?
Payment terms, including any deposit and the payment schedule, are set out in your quotation. You get to read them properly before you commit to anything.

Process and timing

What happens after I send an enquiry?
We read your answers, get in touch on WhatsApp or phone, and arrange a site visit to measure. Then we prepare the 2D layout, 3D visuals and a quotation for you to review in your own time.
How long does a renovation take?
It depends on the scope, the materials and how ready the site is, and we would rather not guess. Once the design and materials are confirmed, you get a schedule with your quotation.
Do I need approval from my condo management?
Most condominiums and some housing areas have renovation rules. We tell you what your management usually needs from us, such as drawings or work details, and you apply with them. Then we plan the work around their rules from the start.
Can you remove my old cabinets?
Tell us in your enquiry if existing cabinets or fittings need to come out. We check them during the site visit, and the full scope, including any removal, is written into your quotation.

Design and 3D

Do you design in 3D before building?
Yes. Design and consultancy includes 2D layout planning and 3D visualisation, so you can see the space, change your mind and fine-tune it before production starts.
Can you help before my renovation starts, or before I get my keys?
Yes, and early is the best time to talk to us. Share your floor plan and timing in the planner and we will tell you what can be prepared before vacant possession and what needs a site measurement.

Kitchens and appliances

Do you supply kitchen appliances?
Yes. We are an authorised Fotile brand store, so hoods, hobs and built-in appliances can be planned into your cabinetry from the start. Already have appliances you love? We can plan around them too; just list them in the planner.
Which hood is best for heavy Asian cooking?
Wok cooking throws off a lot of oil and smoke, so hood type, suction and ducting all matter. During design we recommend a hood and hob combination based on how you cook, your kitchen layout and the ducting route.
Wet kitchen or dry kitchen?
Many Sabah homes use both: a dry kitchen for light prep and entertaining, and a wet kitchen for the heavy cooking. Our guide explains the trade-offs, and we plan the split around how your family actually cooks.
Can I supply my own appliances?
Of course. List the appliances you want to keep or buy in the planner, with model numbers if you have them, and we plan the cabinet openings and ducting around them. We can also supply Fotile appliances, as an authorised Fotile brand store.

Cabinetry and materials

Which cabinet materials suit Sabah's humid climate?
Our humidity affects boards, edges and hinges in different ways. During design we advise suitable board, finish and hardware options for each area of your home, from the wet kitchen to the wardrobe. Our materials guide explains the main choices.
Do you make wardrobes and TV cabinets, not just kitchens?
Yes. Our custom cabinetry covers wardrobes, walk-in storage, TV feature walls, consoles, display cabinets and study units, all made to your measurements.
Modular or fully custom cabinets: what is the difference?
Modular cabinets are built from standard-size units. Ours are made to your measurements, so they fit your walls, corners and ceiling height instead of being squeezed in from a catalogue. We walk you through the options during design.
Can you replace only the doors or the worktop?
Send us a few photos and tell us what you want to change. Whether a partial update makes sense depends on the condition of your existing cabinets and fittings, so we check them on site before recommending anything.

Bathrooms

Do you renovate bathrooms?
Yes. Bathroom renovation is one of our core services, including vanities, mirrors, fittings and the renovation work around them. Waterproofing and plumbing details are checked during the site visit.

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